I’ve just spent nearly two hours trying to book theatre tickets for the forthcoming Royal Shakespeare Company London season. The National Theatre priority booking forms are always a bit tricky and counter-intuitive, but you need a degree in something (but what?) to fill in the RSC ones.
There was no proper schedule of performances – a calendar with plays clearly marked, just separate blocks of dates for each play (and there were seven of those I wanted to see) so you couldn’t see the “big picture” and there was a risk of booking two plays for the same date.
Then there was the odd weird instruction and you had to rack your brain to try and fathom what on earth they might mean.
Why do they think anyone has the time for this? I suppose the subscription and seats are so expensive that they reckon only wealthy retired people can afford to book anyway. I adore the RSC – they are the reason why I moved to the UK (long story), but when the mailing from them lands on my mat my heart sinks and I get panicky.
And don’t get me started on the fact that they lied to me – and to Dame Judi Dench, which is much worse – when they promised to find a home in London that wouldn’t be a West-End type theatre. So what do they choose as their London base: the Strand Theatre (they can't fool us by renaming it the Novello Theatre? Ha!). Liar, liar, pants on fire!